Ashtabula Auto Repair

Identified the problem with my truck, communicated the cost for replacement and completed the job timely. Very happy with the service.

Got my tires aligned, fast and friendly service!

on the way from NH to MI, experienced a lower balljoint failure on I-90 late sunday afternoon. showed up at the shop on monday morning, obviously without an appointment. kevin was very short-staffed that morning by coincidence, but nonetheless, he was willing to attempt to help us get the balljoint replaced. even after one parts source later said they didn't have the part, he was able to find the part 50 miles away - but, they couldn't deliver (short-staffed themselves). so, kevin made contact with someone he knew that could pick up the part and bring it to the shop, which did happen. the ball joint got installed, and we were safely on our way. kevin, and eddie, were excellent, and made it happen. we are very appreciative of the effort and the result; after all, we are not regular customers, we didn't have an appointment, and they were very busy trying to get scheduled repairs completed for actual customers. a huge thank you, and a sincere debt of gratitude.

on the way from NH to MI, experienced a lower balljoint failure on I-90 late sunday afternoon. showed up at the shop on monday morning, obviously without an appointment. kevin was very short-staffed that morning by coincidence, but nonetheless, he was willing to attempt to help us get the balljoint replaced. even after one parts source later said they didn't have the part, he was able to find the part 50 miles away - but, they couldn't deliver (short-staffed themselves). so, kevin made contact with someone he knew that could pick up the part and bring it to the shop, which did happen. the ball joint got installed, and we were safely on our way. kevin, and eddie, were excellent, and made it happen. we are very appreciative of the effort and the result; after all, we are not regular customers, we didn't have an appointment, and they were very busy trying to get scheduled repairs completed for actual customers while missing three employees. a huge thank you, and a sincere debt of gratitude.

We were on a mini vacation going fishing when the truck started making a terrible noise . Stopped at this shop , and even though they were very busy they took the time to help us. Figured out it was loose lug nuts . So nice and helpful. Would highly recommend!

Good Service, repairs were made correctly and the price was fair.

Steve I'm the machine shop is super knowledgeable and great at his job. Conversations and information 2nd to none.

The only local shop I will take my car to! Just got brakes done today for the price I expected and they had my car ready at 1 pm! And of course, the brakes were put on beautifully. These guys never disappoint me, this is the shop I recommend to everyone for almost anything.

Kevin and his staff are friendly, honest and dependable. There is a reason why his schedule is full and front lot always has vehicles in it. You can trust these guys. Thanks Cragon Auto. You never disappoint me. Matt

From a woman's point of view: if you are a woman and unsure of where to get needed car repairs because you might get ripped off, treated unfairly or looked down on (and you know this does happen) PLEASE look no further and call Cragon. Tim and Kevin treated me with absolute respect, utmost care, were always kind when answering my questions and i had full confidence in them and their work. Cragon has my complete loyalty for future car issues or repairs and i recommend them highly to anyone. Thank you Tim and Kevin! You really are the best!